CUSTOMER CARE
Antony L. Collection prides itself on bringing you fashionable design on the highest quality fabric. Should you have any difficulty with any of our products please contact us immediately. Please see below for commonly asked FAQ's.
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RETURNS
Antony L. Collection accepts exchanges for alternate sizes only. If you realize your package is an incorrect size, you can return it free of charge for the correct size in the same item only. In the event that your size is not available, we work with you to select an alternate item equivalent to the purchase price of your original item.
To get things started, just contact our customer service team at service@antonylcollection.com and they will be happy to assist you. All items must be received in unworn condition, with no stains, tears or visible signs of use or they will not be accepted. Items must be returned within 15 days of receipt. Your new item will be shipped to you once your old package is received and processed.
FAQ
How Do I Return An Item?
See the above paragraph regarding returns.
Is Shipping Free?
Shipping is free to the continental 48 states. For all orders going to Alaska & Hawaii and International, there is an additional fee
Do You Accept Exchanges?
Exchanges are subject to inventory availability and we only accept exchanges for size changes, in the same style and color. We try our best to get you the same item in the size you need, however if it is no longer available, we work with you to select an alternate item of the equivalent amount.
My Order Didn't Arrive?
We strive for the best customer service possible. If anything you received is damaged or your parcel hasn't arrived in a reasonable time, email our customer service team at service@antonylcollection.com and we'll resolve the issue
How do I care for my purchase?
To ensure a lengthy product life we recommend washing in cold water with a gentile detergent and hanging out to dry.
What are your delivery options?
Currently we only offer standard ground shipping. Should you need express shipping or special delivery requirements please use the form above to contact us.